Example queries
Changing the order prior to delivery
Placing orders
Site call-offs
U Value requests
Additional copies of fitting instructions
Example queries
Door is damaged
Item missing from the door
Any other issue with a door that has been delivered to the site
Issues must be reported within 48 hours of delivery
Before reporting any installation issues, please review the fitting instructions (pages 2,3 and 4 in the installation guide).
After this, if you are unable to rectify the problem, please contact us.
We are able to offer Toolbox Talks to help with the installation process
Toolbox Talks Installation QueriesIf the door is already fitted and something fails.
Example queries
Bowed door slab
Water ingress issues
Locking issues
Adjustment (please refer to page 5 of the installation guide in the first instance)
If you need to purchase spare parts, please use the following contacts
Price Enquiries Spare Part OrdersPick your perfect door today
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