Reporting a Warranty Issue

In order for us to process your request quickly and efficiently, we require the following information. If you are a homeowner, please contact your house builder or installer and they will be able to provide us with the information needed to rectify the issue.

We have provided a guide that details the photographs needed to support your claim, you can access it here.

Please note that the two-year warranty begins from the date of despatch from the Bowater Doors factory. Full details can be found here.


Pick your perfect door today

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Est turpis pellentesque orci faucibus. Aliquet felis massa feugiat amet sem eget volutpat nunc.

Request a brochure

View our range of door styles and find out why they stand out from the rest.

Request now


FireShield delivers a revolutionary fire protection solution. It’s the result of innovative design combined with extensive testing all sealed with certified consistent quality.

Learn more