Tell Us About a Warranty Issue

Please complete the form, below.


  • Please note, fields marked with an asterisk * are mandatory.
  • Our two-year warranty commences from the date of despatch of a door from Bowater Doors – full details can be found here.
  • If you are a homeowner, please contact your house builder or installer who can complete the form on your behalf.
  • You can access a short guide that provides helpful details about providing photographs to support your claim – you can access the guide here.


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FireShield delivers a revolutionary fire protection solution. It’s the result of innovative design combined with extensive testing all sealed with certified consistent quality.

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